Wednesday, October 30, 2019
Capital Punishment Essay Example | Topics and Well Written Essays - 250 words
Capital Punishment - Essay Example Similarly, previous death sentences, under the judicial doctrine of precedents, justify the penalty as usual. The fact that a defendant has committed a crime that is as cruel as the death sentence means that the defendant is not justified to argue for cruelty of the sentence (Mandery 473). Life without parole is a more humane and pragmatic alternative because it achieves justice to victims and preserves humanity. In holding defendants, it eliminates them from the society and therefore reduces risks of crimes associated with the people. It therefore ensures justice and preserves morality. The position that the post assumes omits some information that could change its position on the issues. Incidence of death penalties remained high and this indicated its ineffectiveness as deterrence. Similarly, the eighth amendment is not clear on what is cruel and unusual, based on different crimes. I however agree that life imprisonment without parole is a better alternative because it keeps criminals from the society and because death penalty proved
Monday, October 28, 2019
The poems nothings changed Essay Example for Free
The poems nothings changed Essay In stanza three the main focal point is on the inn. Afrika sees the inn as if it is showing off, Brash with glass this could mean that it is being rubbed in; the fact he cant have anything that extravagant. He also gives the impression that it wants to be noticed, name flaring like flag, he uses personification to show how much it stands out, he also uses alliteration to make it catchy and so we will remember it. It could also be using the flag reference to compare it to their nation, and that it is being represented by what the government want other people to see, not what is actually going on. He is giving the inn a personality, it squats this is contradicting the previous statements, with the use of personification it is almost as if the inn is embarrassed about having these features. The inn is upper-class, In the grass and the weeds, incipient Port Jackson trees it is also out of place, as the port Jackson trees are expensive and imported, how ever district six is made up of weeds. The inn also only lets white people in, whites only inn although this was illegal after apartheid had ended, he uses a pun here as in only whites allowed in, and it is a whites only, inn. In the beginning of verse four he says no sign says it is: but we know where we belong this makes the reader empathise with him, at this point there is know apartheid but he still know that the can not mix. When he looks in on the restaurant there is a contrast with the rest of district six, crushed ice white glasses, linen falls, the single rose there are many luxuries here, it is almost snobbism , while every where else has to just get by. This again makes you feel sympathetic towards him. In verse five the working mans cafi has a huge contrast to the restaurant, working mans cafi sells bunny chows bunny chow is a cheap African food, this is totally unlike the haute cuisine in the white restaurant, which is an upmarket food. He also has no plate to eat on, eat it at a plastic table top he does not have linen falls or a rose; there is a definite contrast between them. I think that there is a difference in between because the white have more money and privileges than the blacks; also if the blacks did have an inn like that they would not be able to afford it. The writer is trying to put across the point that it is unfair that they should have more than them, just because they are white. In the final verse he feels small, boy again he feels insignificant, and he knows he can not change anything. He feels the need to use violence to get his point across Hands burn for a stone, a bomb this could insinuate that he want to be able to be heard. He wants to break the glass, shiver down the glass the glass could be thought to be a barrier between blacks and whites, and he wants to break it down as if he were breaking down the wall of apartheid. The use of glass for the wall of apartheid could mean that it is fragile. The last line is nothings changed which is the first line, this could be interpreted as a circle, and that apartheid will never end.
Friday, October 25, 2019
I like It like That :: essays research papers
I Like it Like That is a commentary on the struggles of a Latino family trying to survive in a Bronx community in New York City. It tells the story of Lisette Linares, a young black Latina who lives with her bicycle-messenger husband Chino and their three children Li'l C, Minnie, and Pee Wee in a perpetually cramped walkup on Findlay and 167th in the Bronx. The story begins with a bleak existence for our main character Lisette. Although the streets of the inner city constantly boil with activity and her husband leaves her wanting for nothing in the bedroom she is stifled and bored. Chino is the sole provider for the family and insists that his wife stay in her proper place at home with the children. The children are terrors and the oldest is experimenting with drug trafficking. Lisette feels helpless to change or rectify the situation. The struggles of this family are a direct response to the gender roles seen in Lisette and Chino. There are two questions in this film concerning gender roles, what is a man and what is a woman. In the Latino community the definitions of man and woman are clearly defined. The man is the provider and leader of his family. The man works and makes sure that the family has enough of the material things they need. The man clearly defines the rules of the household including the way the woman and children should behave. The woman is responsible for the home and the childrenââ¬â¢s emotional needs. The woman organizes the household responsibilities such as cooking, cleaning, budgeting where the money is absolutely necessary and making sure the house runs in the regulations laid out by the man. This may include things like dinner on the table when he gets home from work or pleasing the manââ¬â¢s sexual desire on his time schedule. The woman is also responsible for the emotional well being of the children. It is the womanââ¬â¢s duty to make sure that her children are happy, health y and not leading morally reprehensible lifestyles. The first question, what is a man, can be clearly seen in the character of Chino. Chino begins the film as a true ââ¬Å"machismo.â⬠He is arrogant, demanding and obsessive. He expects his wife to fulfill his very need. Chino treats Lisette like she is a possession demanding she be subservient to him.
Thursday, October 24, 2019
Management Proposed by Fayol Essay
Critically examine the functions (elements or processes) of management proposed by Fayol. Explain why these functions are relevant (or otherwise) to todayââ¬â¢s managers. The twentieth century has bought upon us a number of management theories which have helped to shape the overall view of management in the present environment of business. Many of those theories have stood the test of time and are still often referred to in the management world of today. One of the most famous theories referred to in management is that of Henri Fayol. Henri, a French engineer became somewhat of a hero for resurrecting a troubled mining company in which he worked, and turning it into one of Franceââ¬â¢s most successful businesses (Daft 2003). Born in 1841 and dying in 1925, Fayol spent most of his working life as a manager, where he drew upon personal experiences to facilitate in the creation of his theory of administration. In his most significant work, General and Industrial Management, Fayol discussed and identified five basic functions of management, which he believed every manager needed to perform. These were: planning, organising, commanding, coordinating, and controlling. These functions, although have been condescended down to four; planning, organising, leading and controlling, still underline much of the general approach to todayââ¬â¢s management (Draft 2003). Although, the usefulness of Henri Fayolââ¬â¢s classical functions have come under question about their relevance in current managerial activities by a number of professionals, Fayolââ¬â¢s functions still continue to shape and have underlining influence on the basis in which managers perform in the business world of today. Planning If you have no particular destination in mind, it does not matter what road you take. However if you have somewhere in particular you want to go, then you have to plan the best way you can to get there (Robbins et al.2008). This phrase demonstrates the shear importance that planning has in managerial roles to an organisation. As organisations exist to achieve purpose, someone must clearly define that purpose and what is needed in order to reach achievement. That someone is management. Planning is the process in which managers use to identify and select appropriate goals and courses of action (Waddell et al. 2009). Without the definition of goals, the establishment of strategies to be used in order to achieve, and the development of plans that will be used to integrate activities, then an organisation simply will not continue to exist. Managers, therefore today must be aware of the many circumstances that surround the organisation. For instance their environment, whether it is the general environment, the task or even internal, managers must be aware of the effects these areas could have on the organisation not only in the present but also for the future. With suitable planning and strategies put in place, managers can help the organisation avoid such extremes as bankruptcy, with strong planning efforts regarding direction and demographic trends, growth and acquisitions. Therefore the first function of planning, proposed by Fayol to any organisation is not only relevant to the world in which business operates today, but also the potential to add huge value to the current and future aspects of that organisation. Organising Managers today are responsible for arranging and structuring work to accomplish the organisationââ¬â¢s goals (Robbins et al. 2008). Typically following planning, organising is the process managers use to establish a structure of working relationships that allow organisational members to interact and cooperate to achieve organisational goals (Waddell et al. 2009). Todayââ¬â¢s managers determine the tasks that need to be done, who is to do them, how the tasks are to be grouped, who reports to whom and what level decisions are to be made (Robbins et al. 2008). The relevance of organising to mangers today is to create structure, which is organised with all the necessary resources. With structure, managers give employees appointed tasks, lines of authority and decision responsibility. This in turn provides employees with a sense of ownership and control over their jobs and thus strengthens initiative from them (Yoo, lemak, Choi 2006), helping to create an organisation that achieves goals. Coordinating Fayolââ¬â¢s management concept of coordinating sees managers encouraging direct personnel activity. Coordinating is the laying out of timing and sequencing of activities and harmonizing them all (Fells 2000). Mangers that are able to maintain the balance between the activities of the organisation, are able to succeed in creating an organisation that can come together to face problems of common interest that can surround different areas of the organisation, for instance, the many departments. The value of this concept is high, as managers from different areas within the organisation can band together and communicate as well as forecast possible problems, while offering short or long term solutions. Commanding As the word commanding suggests, managers must take authority and put the desired plan into action (Fells 200). The value of commanding in managerial roles today is important and has relevance as managers verify whether everything occurs in conformity with the plan adopted, the instructions issue and principles established (Lamond 2004) that have been previously set. Controlling After the goals have been set and plans are formulated, the structural arrangements determined, people are motivated, there has to be some evaluation of whether things are going to plan (Robbins et al. 2008) Controlling, is the function of managers evaluating how well an organisation is achieving its goals and taking action to maintain or improve performance (Waddell et al. 2009). This function is an important concept in organisational management as it demonstrates the successfulness of the organisation in terms of the achievement of goals that have been put in place by the managers. The value of controlling is extremely important, as managers are able to monitor what needs to be improved by comparing the information to performance standards and taking corrective action where necessary. Managers must ensure that the organisation is moving towards its goal and performance does not deviate from standards. Without control from managers organisational goals are not monitored and therefor e many not be accomplished affecting the overall performance of the organisation as a whole, making control very relevant to the managerial positions in business today. In conclusion, Henri Fayolââ¬â¢s principles of management provide and continue to provide a general management perspective for practicing managers today and an instructional tool for academics teaching in the field of management (Yoo, lemak Choi 2006). Fayol has provided a general framework for practising managers (Yoo, Lemak, Choi 2006), by which the functions of planning, organising, coordinating, commanding and controlling have a bearing connection with the practicing of managers in any managerial position across a vast number of organisations, no matter the size or level. Therefore making Fayolââ¬â¢s principles an essential for building strong teams and stronger organisations in todayââ¬â¢s Business environment. References: Waddell, D, Devine, J, Jones, G & George, J, 2009, Contemporary Management, McGraw ââ¬â Hill Australia Pty Ltd, North Ryde, NSW. Robbins, S, Bergman, R, Stagg, I & Coulter, M, 2008, Management 5 (Fifth Edition), Person Education Australia, Frenchs Forest, NSW. Daft, R.L, 2003, Management (Sixth Edition), Thomson Learning ââ¬â South-Western United States of America, Mason, Ohio. Yoo, JW, Lemak, DJ & Choi, Y, 2006, ââ¬ËPrinciples of management and competitive strategies: using Fayol to implement Porterââ¬â¢, Journal of Management History, Vol. 12 No 4, pp.352-368, 23 July 2010, Emerald Research Database. Lamond, D, 2004, ââ¬ËA matter of style: reconciling Henri and Henryââ¬â¢, Journal of Management Decision, Vol. 42 No 2, pp330-356, 23 July 2010, Emerald Research Database. Fells, MJ, 2000, ââ¬ËFayol stands the test of timeââ¬â¢, Journal of Management History, Vol. 6 No 8, pp 345-360.
Wednesday, October 23, 2019
Importance of Listening
Listening is part of communication and language arts. There are fights and miscommunications because nobody has the time to listen. This is a very important tool to avoid misconceptions and misunderstanding. Careful listening gives individual good and accurate information. Every individual should develop their listening skills. Until the 1940ââ¬â¢s, no one seems to have thought that skillful listening required any particular training. Two causes have produced a changed attitude toward listening. First, there has been enormous expansion in the means of transmitting the spoken voice: by disc record, tape recording, radio, television, sound motion pictures, and videotapes. Second, there has been increased interest in group discussion, as shown partly by the conferences, conventions, and workshops that are held, and by the many discussion programs on the air. The language system encompasses the language of listening, speaking, reading, and writing. The acquisition of these skills follows a general sequence of development: (1) listening, (2) speaking, (3) reading, and (4) writing. The different language forms have a core language system that underlies and integrates the four elements of language. Experiences with each language form strengthen the underlying language system, which in turn influences an individualââ¬â¢s facility in each language form. Numerous situations in everyday living require skillful listening. For example, informal conversation, social and business telephoning; interviews; taking part in conferences; listening to speeches, lectures, readings, reports, and plays; and following oral directions. From the young child, who gains much of his or her knowledge from speech activities in the classroom, to the courtroom lawyer, whose success depends largely on understanding what is said, the art of listening is a language skill vital to each personââ¬â¢s life and work. Good listening enlarges the listenerââ¬â¢s command of language. Through listening to speeches, poetry, and plays, a person can gain an appreciation of literature and of the spoken language. Through reading and listening have similar problems, listeners face two special conditions. First, they must grasp the meaning at once; there is no opportunity to reflect on what was said or to go back and review it. Second, listeners are directly affected by the personality of the speaker, whose voice, gestures, and presence are often as important as the words being spoken. Thus, there are good reasons for training people to listen effectively. To be most effective, listening must meet four requirements. Listening must be focused; listeners cannot be half-hearted in their attention. 2. Listening must be exact; listeners must grasp precisely what has been said, not some vague notion of it. They must be able to take hold of the content, including the sequence of parts and their relationship to the whole. 3. Listening must be aware. Listeners must be critics as well as receivers; they must be able to distinguish the essential from the nonessential; they must be as objective as possible, alert for bias in themselves as well as in the speaker. 4.Listening must be courteous; listener owes the speaker respect and interest. In education, listening is an element of the language system that has been neglected by educators. Although concern for the instruction of speaking and reading, is common, the studentââ¬â¢s ability to listen has been taken for granted. Students are typically expected to acquire this ability without special instructions. The fact is, however, that many students à do not acquire functional skills in listening by themselves. According to medical hearing specialists, over half the people referred to them for suspected deafness have no defect in hearing acuity and no organic pathology that would cause their seeming hearing impairment. Listening is a basic skill that can be improved through teaching and practice. Compared with the quantity of research in reading, research in listening is minuscule. One explanation for poor listening skills is that students and people today are so bombarded with constant sound that may have actually learned to ââ¬Å"tune outâ⬠what they do not wish to hear, and they have become skillful at not listening.
Tuesday, October 22, 2019
Customer satisfaction and willingness to switch Essays
Customer satisfaction and willingness to switch Essays Customer satisfaction and willingness to switch Essay Customer satisfaction and willingness to switch Essay Customer Satisfaction was recognized as major outcome of marketing activity which helps in explaining post purchase phenomenon such as repeat purchase and brand loyalty. Oliver (1999) defined Customer Satisfaction as the consumer s sense that consumption provides outcomes against a standard of pleasure versus displeasure. Eshghi, Roy and Ganguli (2008) suggested that relational quality, competitiveness, reliability, reputation and transmission quality are significant predictors of customer satisfaction. Aydin and Ozer(2005) defined it as customers overall (dis)satisfaction with the brand based on all encounters and experiences with that particular brand. Hence, in the study overall customer satisfaction with the service provider was evaluated instead of consumers specific transaction experiences. They also suggested that increased customer satisfaction, increased trust in the firm and switching costs are essential for customer loyalty. Customer loyalty is a relationship between relative attitude towards on entity and repeat patronage behavior (Dick and Basu, 1994. Oliver (1999) suggested that customer satisfaction and Customer Loyalty are linked inextricably. Harris and Goode (2004) suggested the satisfactions mediating role in the relation between perceived quality or value and loyalty. Anti n, Camarero, and Carrero (2007) have confirmed that the mediating effect of customer satisfaction between the predisposing (poor service quality and low firm commitment) and precipitating factors (price unfairness and anger incidents) of dissolution and the consumers switching intention. Also, Spiros P. Gounaris, Nektarios A. Tzempelikos, Kalliopi Chatzipanagiotou (2007) explained how customer percieved value influences, through customer satisfaction and loyalty, the buying behaviour of consumers. In our study, the term perceived price is to mean the degree of reasonability which a customer associates a given price fixed for the usage of the mobile service, value- added services charges and the monthly rental charges. This is mainly a perception factor in the consumer mind. We test for the influence of this factor, the perceived price on the construct of customer satisfaction. Customer satisfaction in turn encompasses the comprehensive view of the mobile service provider in the customer`s mind. While customer satisfaction is contingent on several factors, herein we explore the effect of the perceived price on the same. There has been a body of research carried out in the past, in various sectors, on the influence of this factor on the overall customer satisfaction levels. Carmen Anti n, Carmen Camarero, and Mirtha Carrero (2007) found evidence in the insurance industry that unfair pricing is a determinant to customer satisfaction. In fact, they have concluded that unfair pricing strongly impacts switching, in a direct and indirect manner via customer satisfaction. Chada and Deepa Kapoor (2009) have stated that Customer satisfaction in turn affects the price senility of a customer. Evangelia Blery, Nick Batistatos et al (2008) conclude that the perceived price is negatively affects a repeat purchase of a customer in a negative manner. Makam S Balaji (2009) examined the effects ofvarious factors, including perceived price on customer satisfaction in the Indian mobile telephony sphere and found it to be strongly associated. The findings of Muhammad Mohsin Butt and Ernest Cyril de Run(2008) show that the satisfaction levels of Pakistani mobile telephone service users satisfaction is dependent on price, among several other factors. Ristola and M. Kesti(2006) conceptualized that the service quality depends upon the above mentioned factors. The physical factors involves the physical product and supports, interactive quality refers to the interaction between the customer and the service provider, and the corporate quality is symbolic in nature and involves the perception about the company in the minds of the customers and its brand image. Service quality is defined as a global assessment that is the customers overall impression of the relative inferiority/superiority of the service provider and its services. Further, Rusk and Zahorik supported the expectation-perception gap for measuring service quality. The main antecedents to perceived service quality are the customer expectation and perceived performance (Bitner and Hubert). Further, Richard Spreng, Linda Shi,Thomas Page suggested that net Customer Satisfaction has a marginally higher impact on switching intention than total perceived service quality. Also, A. Taylor,Thomas L. Baker(1994) concluded that Consumer satisfaction moderates the relationship between the quality of service and intention to switch. Zhilin Yang, Robin T. Peterson (2004) found that switching costs moderate the relationship between satisfaction and perceived value. Next, Hsin-Hui (Sunny) Hu, Jay Kandampully and Thanika Devi Juwaheer(2009) examined the association and impact of customer satisfaction and perceived value and found that customer satisfaction is affected by perceived service quality. Das, Bhagaban Mohanty, Sangeeta(2007) carried out a study in the Indian context and found that better perceived service quality leads to increased customer satisfaction. Customer satisfaction results from the comparison of expected performance with that of the perceived actual performance (Churchill, Suprenant, 1982). Parasuram et al also suggested that service quality is positively related to the customer satisfaction levels and that service quality perceptions are dependent not only on the outcomes but also on the evaluation of the service delivery process by the customers. Venetis and Ghauri (2000) viewed that the service quality is regarded as one of the few means for service differentiation and competitive advantage that attracts new customers and contributes to the market share. Further, Rakshit Negi (2009) concludes that the service quality was found to be significantly linked with the overall cellular phone user satisfaction. Also, Birgit Leisen(2006) suggests, as perceived levels of satisfaction increase, the less likely the customer is going to switch to a more conveniently located competitor and, hence, the more loyal he or she remains. Further, T. Vanniarajan, P. Gurunathan (2009) concluded that the cellular operators need to engage in improving the quality of both the value added services and the main service quality to increase their customer satisfaction which would lead to a greater customer loyalty. Hence differentiation leads to customer satisfaction.
Monday, October 21, 2019
Islam Essays - Nation Of Islam, Antisemitism In The United States
Islam Essays - Nation Of Islam, Antisemitism In The United States Islam The UnIslamic Nation of Islam The mention of the Nation of Islam will undoubtedly cause an immense number of responses in any situation. To some, this organization symbolizes blatant racism. To others, it is seen as a savior of the black community. Regardless of ones opinion of the Nation, though, the differences between Al-Islam(traditional Islam) and the beliefs of the Nation cannot be denied. The Nation of Islam is a social movement. This social movement is undoubtedly rooted in religion, and its principles are derived from those of traditional Islam, but their basic philosophies are so strikingly different that the Nation of Islam cannot be considered Islamic. In 1930, the Nation was founded by an African immigrant who called himself Wallace D. Fard Muhammad. He stated that his mission was to take the black nation to the full range of the black mans possibilities in aworld temporarily dominated by the blue-eyed devils(forerunner.com/foreruner/X0065_Nation_of_Islam.html). This philosphy was carried on to the next leader of the Nation, Elijah Muhammad, and eventually to the current leader, Louis Farrakhan. The Nation was founded as a black organization, and has remained as such. Islam, on the other hand, is all encompassing. The first, and most astonishing, difference between the Nation and traditional Islam is the role of race in the churchs philosophy. the Nations philosophy clearly states that, We believe that intermarriage and race mixing should be prohibitted (www.noi.org/ program.html). The traditional wording of the Koran, however, states that diversity in race is one of Allahs greatest creations(Koran, 30.22). The Nation of Islam restricts its membersip to those who are black. the beliefs of traditional Islam, however, state that all persons are born Muslim, and that every person is endowed by Allah with the spiritual potential and intellectual inclination that can make him a good Muslim.(4) The Islamic church ignores the issue of race when examining ones spiritual purity. Rather, It is the spirit itself which defines a Muslim. Traditional Muslims and members of the Nation of Islam also differ in their definition of what it means to be Muslim. The belief in Islam is defined by five Pillars: shahada(the belief in only one Allah), salah(prayer), zakuh(obligatory charity), sawm(fasting), and hajj(pilgrimage) (www_leland.stanford.edu/group/Thinker/v2/v2n3/Saudi.html). Of these Five Pillars, the Nation of Islam requires none of its members. The shahada is rejected by the Nation because it belives that Wallace D. Fard Muhammad was Allah incarate. (noi.index) Salah, or the five daily prayers in the direction of Mecca, are also not required of members of the Nation(coolguy). Zakuh is rejected by the nation, as it believes charity is a way to benefit the dominant classes of the culture.(coolguy). Sawm is also not required of Nation members, nor is the hajj to Mecca(coolguy). (Ironically, it was the hajj of Malcolm X which led him to abandon his separatist beliefs, and to preach unity). The rejection of the five basic requirements of Islam is representative of the distances between the Nation of Islam and traditional Islam. Because of these differences, the Nation cannot be accepted as just another chapter of Islam, but it must be treated as a different and distinct religion. The third difference between the Nation of Islam and traditional Islam is the manner in which other religions and their members are regarded. Islam accepts the existence of all prophets from Moses to Muhammad. (Koran, 2:91) The Nation, however, believes that Wallace D. Fard Muhammad is the true prophet(Noi.program). Traditional Islam regards members of all religions as holy. The Koran states that, those who believe, and those who are Jews, and Christians, and Sabaeans-whoever believeth in Allah, and the Last Day doeth right- surely their reward is with their Lord, and their shall no fear come upon them neither shall they grieve(2:62). Farrakhan, on the other hand condemns those of other religions and races. In a speech in January 1994, Farrakhan warned members of the Nation of Islam that they(the jews) are plotting against us even as we speak (www.strang.com/cm/stories/emmy/96tl.html). He proposes that other religions are inferior to Islam, as well as proposing that different races are unequal. The Nation of Islam believes that the white race was created by a botched experiment of mad scientist named Yakub, 6,000 years ago(7). It is beliefs such as this which create the image of the Nation which is common to most: a racist organization which preaches Black supremacy. Some may argue that the often outrageous methods and beliefs of the Nation of Islam have done more good than harm. In 1996, Farrakhan organized the Million-Man March which brought
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